Cookie Policy

This Cookie Policy explains how Pronto Casino uses cookies and similar technologies to recognise you when you visit our website at prontocasino.com, or any other website or application that links to this Cookie Policy. This policy provides information about these technologies, why we use them, and your rights to control our use of them.

A cookie is a small text file, often including a unique identifier, that a web server sends to your computer or mobile device when you visit a website. These cookies are then stored on your device and sent back to the website each time you visit, or to another website that recognises that cookie. Cookies are widely used to make websites work more efficiently, enhance your user experience, and provide information to the owners of the site.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device for a set period specified in the cookie, or until you delete them. Session cookies are temporary and are deleted once you close your web browser.

Pronto Casino uses cookies for several reasons. Some cookies are essential for technical reasons, to enable our website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies allow us to track and target the interests of our users to enhance the experience on our website. For example, we might use cookies to remember your preferences, keep you logged in, or provide personalised content. Third parties also serve cookies through our website for advertising, analytics, and other purposes. We detail these categories below.

Our use of cookies improves your interaction with Pronto Casino, making your visits smoother and more tailored to your needs. This helps us deliver a high-quality, secure, and enjoyable online casino experience.

These cookies are strictly necessary to provide you with services available through our Pronto Casino website and to use some of its features, such as accessing secure areas. Without these cookies, services like logging into your account, making deposits, or accessing game functionalities cannot be provided. They are typically set in response to actions you make which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.

Because these cookies are essential for the website's operation, you cannot refuse them without impacting how our site functions. You can block or delete them by changing your browser settings, but this may mean some parts of the site will not work for you.

Analytics cookies collect information about how you use our website, for instance, which pages you visit most often, and if you encounter any error messages. These cookies do not collect information that identifies you personally. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how our website works and to understand what interests our users.

We use this data to analyse website traffic, understand user behaviour, and identify areas for improvement at Pronto Casino. This helps us continually optimise our services and ensure a better user experience for all our players.

Functional cookies allow our website to remember choices you make, such as your username, language, or the region you are in, and provide enhanced, more personal features. For example, Pronto Casino might use these cookies to remember changes you have made to text size, fonts, and other customisable parts of web pages. They may also be used to provide services you have asked for, such as watching a video or commenting on a blog.

The information these cookies collect may be anonymised, and they cannot track your browsing activity on other websites. Their purpose is to make your experience on Pronto Casino more convenient and personalised.

These cookies deliver advertisements more relevant to you and your interests. They also limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organisations, such as advertisers. Often, marketing and advertising cookies will be linked to site functionality provided by the other organisation.

At Pronto Casino, we use these cookies to understand how our marketing efforts perform and to ensure we reach the right audience with relevant promotions and offers.

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on. These third-party cookies are set by domains other than Pronto Casino's website. They are often used for cross-site tracking, social media integration, or to provide services like live chat support.

We carefully select our third-party partners to ensure they adhere to high standards of data protection and privacy. While we strive to ensure the privacy of your data, we do not have direct control over the cookies set by third parties.

The length of time a cookie will stay on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies only last until you stop browsing. Persistent cookies last until they expire or are deleted. Most of the cookies we use at Pronto Casino are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device, unless you delete them earlier.

We regularly review our cookie retention periods to ensure they are appropriate and compliant with data protection regulations.

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided in the cookie consent banner or by managing your browser settings. Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, your overall user experience may worsen since it will no longer be personalised to you.

You can typically find these settings in the "options" or "preferences" menu of your browser. To understand these settings, the following links may be helpful, or you can use the "Help" option in your browser for more details:

• Cookie settings in Chrome
• Cookie settings in Firefox
• Cookie settings in Edge
• Cookie settings in Safari

Please note that disabling cookies may affect the functionality of Pronto Casino and other websites you visit.

Some internet browsers offer a "Do Not Track" ("DNT") feature that signals to websites that you do not want your online activities tracked. As there is not yet a common understanding of how to interpret the DNT signal, Pronto Casino does not currently respond to DNT browser signals. We continue to monitor developments around DNT and to participate in discussions to create a uniform standard for interpreting it.

We may update this Cookie Policy from time to time in response to changing legal, technical, or business developments. When we update our Cookie Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Cookie Policy changes if and where this is required by applicable data protection laws.

You can see when this Cookie Policy was last updated by checking the "last updated" date displayed at the top of this Cookie Policy. We encourage you to review this policy periodically to stay informed about our use of cookies at Pronto Casino.

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us:

• By visiting the contact page on our website: prontocasino.com/contact
• By email: [email protected]

Our dedicated support team is available to assist you with any queries you may have regarding your privacy and data at Pronto Casino.